PDA Quality Culture Program - June

Bethesda, MD
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Duration: 2 days
Time: 8:30 a.m. - 4:00 p.m.

What are most important positive quality culture behaviors that impact product quality?
Can you identify which mature quality attributes have the biggest impact on quality culture behavior?
Would you like to quantify the strengths and weaknesses of quality culture maturity at your plant site?

Learn to assess the quality culture maturity at your work site. This PDA course will provide you with the tools and knowledge to ensure that you collect verifiable data to create new processes that facilitate positive culture changes. Gain hands-on experience with assessment tools and collect feedback in the following categories: employee ownership, continuous improvement, technical excellence, leadership and commitment, and communication and collaboration. Come back to your organization with an assessment tool for determining the maturity level of your company’s quality culture and the ability to benchmark against PDA’s confidential database of other participants.

As ongoing support included with the training course, PDA will send an anonymous quality culture survey for all site staff to complete. PDA will collect and compile the results so that your site leadership will be able to gauge employees’ views of quality culture and have better understanding of where to take action, how to track progress, and which decisions to take to improve the site culture. You will also have access to PDA’s composite survey results so you know where you stand with your peers.

PDA Quality Culture Transformation Program

These are the resources included with your registration for the training course:

  1. COURSE: TWO seats in Hands-on active learning in a 2-day course on “Quality Culture Transformation”
  2. TOOL: Quantitative assessment of current quality culture at TWO manufacturing sites
  3. SURVEY: Blinded, direct employee feedback on aspects of your Quality Culture at TWO sites
  4. BENCHMARK: Compare your results against more than 40 sites from 24 companies in North America, Europe and Asia that have already completed their Quality Culture Assessments

Who Should Attend

This program will benefit pharmaceutical and biopharmaceutical manufacturing leaders who want to measure quality culture maturity at their plant sites and identify areas for improvement. This program will also prepare assessors to conduct site evaluations in a consistent and verifiable manner using the PDA Model and Tools.

Contact

Program Inquiries
Training Course Inquiries
Registration Customer Care

More information coming soon.

Day 1

Upon completion of this program, you will be able to:

  • Use the Quality Culture Maturity Assessment tool to collect data
  • Examine evidence to draw conclusions of culture level in a consistent manner
  • Use verifiable evidence of determine your company’s culture score
  • Engage site management and leadership in supporting the quality culture assessment
  • Engage site personnel to participate in the assessment and survey

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PDA Training and Research Institute


Bethesda, MD , United States
Cylia Chen-Ooi, Sr. Manager, QA, Amgen, Inc.
Steven Mendivil, Sr. Advisor, International Quality External Affairs, Amgen, Inc.
Christine Bui, Consultant, Dark Horse Consulting, Inc.
Denyse Baker, Director, Scientific and Regulatory Affairs, PDA