Learning, Knowledge Management and Impact: Moving from Theory to Practice

Bethesda, MD
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The ICH Q10 Pharmaceutical Quality Systems document, FDA, other national authorities, and industry experts identified that knowledge management is an enabler – a foundation – to a modern pharmaceutical quality system. The current practices of training across the industry are limited in how they contribute to knowledge management. As a result, a growing number of firms and organizations are changing their focus from “training” to looking at “learning” as a way of sharing knowledge and developing their people. Changing this point of view is more than just words – it must involve a change in perspective of doing things differently. This movement, from training to learning, comes at the same time when our industry is trying to better understand knowledge management and how this contributes to process understanding, human performance, and product quality.

In this training course, key theories that describe knowledge management and how people learn will be examined. Using these theories, participants will find ways to apply them to some of the practical challenges faced in the pharmaceutical/biopharmaceutical industry, such as knowledge acquisition and transfer, procedure writing and training, new employee on-boarding, web-based learning, and assessment and evaluation. A large portion of this training course will involve identifying best practices, both inside the industry and beyond, and using this information, along with the group’s experience and creativity, to reimagine what can be done differently.

For more options and/or related training courses, please visit the page(s) below.

PDA Quality Assurance Training Courses

  1. Describe four learning theories and their practical implications
  2. Identify regulatory expectations for training and performance
  3. Describe knowledge management, emphasizing the roles of individual and organizational learning
  4. Develop alternative approaches to knowledge transfer that are grounded in good learning practices and meet regulatory expectations
  5. Discuss different models for assessing and evaluating learning and learning programs
  6. Identify ways that learning and impact can be evaluated given alternative approaches for learning

Standard Registration

Member Price


GovernmentMember Only


Health AuthorityMember Only


AcademicMember Only




See Qualifying Criteria for Member Types.

GROUP REGISTRATION DISCOUNT: Register 3 people from the same organization as a group (at the same time) for the event and receive the 4th registration free. Other discounts cannot be applied.

GENERAL TERMS AND CONDITIONS: PDA will send you a confirmation letter within one week of payment being received. You must have this confirmation letter to be considered enrolled in a PDA event. If you have submitted a purchase order or requested an invoice, please be advised that a credit card guarantee is needed. PDA reserves the right to modify the material or speakers/trainers without notice or to cancel an event. If an event is cancelled, registrants will be notified by PDA immediately and will receive a credit (registration fee paid). PDA will not be responsible for any costs incurred by registrants due to cancellation. Please note that the attendee list is shared with attendees, trainers, and exhibitors and may be used to follow up on specific areas of interest after the event. Video, photo, and audio recordings are prohibited at all PDA events.

CANCELLATION: If a cancellation request is received 30 days before the event, a credit (registration fee paid minus a 200.00 USD/EUR processing fee) will be given. No credits will be given for cancellation requests received less than 30 days before the event. Cancellation requests must be emailed to [email protected].

Day 1

An agenda will be available soon. Training courses generally run from 8:30 to 16:00 each day. Breakfast will not be provided, but lunch will be provided.

Agenda is subject to change.

PLEASE READ  PDA is not affiliated or contracted with any outside hotel contracting company. If someone other than PDA or the PDA chosen hotel contacts you suggesting that they represent any PDA event, they do not. It is PDA's recommendation that you book your hotel directly through the official PDA chosen hotel that is listed on our web site.

PDA Training and Research Institute

4350 East West Highway, Suite 110
Bethesda, MD , USA

The following hotels are located near the training course location:

Hilton Garden Inn
7301 Waverly Street
Bethesda, MD 20814

Hyatt Regency Bethesda
One Bethesda Metro Center
Bethesda, MD 20814

Residence Inn Marriott Bethesda Downtown
7335 Wisconsin Avenue
Bethesda, MD 20814

DoubleTree by Hilton Hotel Bethesda
8120 Wisconsin Avenue
Bethesda, MD 20814

Please visit the hotel’s website for more information.

How to Get Here
By Air

The Washington/Bethesda area is serviced by the following airports: Ronald Reagan National Airport (DCA), Washington Dulles International Airport (IAD), and Baltimore Washington International Thurgood Marshall Airport (BWI).

By Car

There is a parking garage located at the training course location. The fee is $12/day. Please do not leave your car in the parking garage past 6:00 p.m. as both the building and parking garage access doors are locked.