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Learning, Knowledge Management and Impact: Moving from Theory to Practice

Dec 07 - Dec 08, 2020
Bethesda, MD

  • Education
  • The Americas

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The ICH Q10 Pharmaceutical Quality Systems document, FDA, other national authorities, and industry experts identified that knowledge management is an enabler – a foundation – to a modern pharmaceutical quality system. The current practices of training across the industry are limited in how they contribute to knowledge management. As a result, a growing number of firms and organizations are changing their focus from “training” to looking at “learning” as a way of sharing knowledge and developing their people. Changing this point of view is more than just words – it must involve a change in perspective of doing things differently. This movement, from training to learning, comes at the same time when our industry is trying to better understand knowledge management and how this contributes to process understanding, human performance, and product quality.

In this training course, key theories that describe knowledge management and how people learn will be examined. Using these theories, participants will find ways to apply them to some of the practical challenges faced in the pharmaceutical/biopharmaceutical industry, such as knowledge acquisition and transfer, procedure writing and training, new employee on-boarding, web-based learning, and assessment and evaluation. A large portion of this training course will involve identifying best practices, both inside the industry and beyond, and using this information, along with the group’s experience and creativity, to reimagine what can be done differently.

For more options and/or related training courses, please visit the page(s) below.

PDA Quality Assurance Training Courses


  • An agenda will be available soon. Training courses generally run from 8:30 to 16:00 each day. Breakfast will not be provided, but lunch will be provided.


James Vesper
James Vesper

Additional Information

  • Learning Objectives

    Learning Objectives

    1. Describe four learning theories and their practical implications
    2. Identify regulatory expectations for training and performance
    3. Describe knowledge management, emphasizing the roles of individual and organizational learning
    4. Develop alternative approaches to knowledge transfer that are grounded in good learning practices and meet regulatory expectations
    5. Discuss different models for assessing and evaluating learning and learning programs
    6. Identify ways that learning and impact can be evaluated given alternative approaches for learning
  • Who Should Attend

    Who Should Attend

    This training course is intended for professionals who are responsible for training programs used for sterile drug manufacturing.

    Quality Assurance, Learning and Development, Training, Manufacturing

    Supervisor, Manager, Specialist

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PDA Training and Research Institute

4350 East West Highway, Suite 110
Bethesda, MD

How to Get Here

By Air

The Washington/Bethesda area is serviced by the following airports: Ronald Reagan National Airport (DCA), Washington Dulles International Airport (IAD), and Baltimore Washington International Thurgood Marshall Airport (BWI).

By Car

There is a parking garage located at the training course location. The fee is $12/day. Please do not leave your car in the parking garage past 6:00 p.m. as both the building and parking garage access doors are locked.

Other Options

Metro – Ride the Red Line of the Metro and depart at Bethesda station. It is a 5-minute walk from Bethesda station to the training course location.

Amtrak – Ride Amtrak and depart at Union Station. From Union Station, ride the Red Line of the Metro and depart at Bethesda station. It is a 5-minute walk from Bethesda station to the training course location.


Registration Fees

Early Registration
Registration Type Price By October 23, 2020
Member $1,889
Non-member $2,267
Gov't/Health Auth./Academic* $1,469

Regular Registration
Registration Type Price After October 23, 2020
Member $2,099
Non-member $2,519
Gov't/Health Auth./Academic* $1,469

* For Government/Health Authority/Academic nonmembers, online registration is not available and must be faxed in.

All rates in US dollars. To receive the prevailing rate, PDA must receive your registration(s) by 5:00 p.m. ET on or before the date noted.

Special Dietary Requirements

If you require special accommodations and/or have special dietary requirements, please state them in the appropriate field when you register for the event(s).

GENERAL TERMS AND CONDITIONS: PDA will send you a confirmation letter within one week of payment being received. You must have this confirmation letter to be considered enrolled in a PDA event. If you have submitted a purchase order or requested an invoice, please be advised that a credit card guarantee is needed. PDA reserves the right to modify the material or speakers/trainers without notice or to cancel an event. If an event is cancelled, registrants will be notified by PDA as soon as possible and will receive a full refund. PDA will not be responsible for any costs incurred by registrants due to cancellation. Please note that the attendee list is shared with attendees and exhibitors and may be used to follow up on specific areas of interest after the event. Tape recordings are prohibited at all PDA events. For more information, contact [email protected] or +1 (301) 656-5900.

SUBSTITUTION: If a substitution request is sent by Nov 23, 2020, no fee will be charged. After Nov 23, 2020, a $200 fee will be charged. If you are a non-member substituting for a member, you will be required to pay the difference of the non-member fee.

REFUND: If a refund request is sent by Nov 23, 2020, a full refund will be given minus a $200 fee. After Nov 23, 2020, no refunds will be given. Refund requests must either be faxed to + (301) 986-1093 or emailed to [email protected]. Phone messages are not accepted.


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