Investigations - Best Practices

Washington, DC
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Time: 8:30 a.m. – 4:00 p.m.
Duration: 2 Days

Comprehensive investigations serve a number of purposes other than being in compliance with regulatory requirements, including decreasing the cost of quality, improving efficiency and reducing repeat events. This course is designed to present the critical support elements of investigations, including quality culture, integration of quality risk management and continuous improvement. Topics will also include understanding how effective investigations and well-written reports yield business improvement opportunities. Participants will learn the necessary components in designing an investigation and conducting a root cause analysis which will determine the true root causes and yield the most effective CAPAs.

Who Should Attend

This course is for upper level management, operational supervisors and professionals in quality assurance/quality control, risk management, regulatory affairs, manufacturing, product development, CAPA, supply chain and purchasing, production, engineering, project management, and R&D.

More information coming soon.

Day 1

Upon completion of this course, you will be able to:

  • Examine key cultural aspects affecting investigations, assess how they impact investigations and develop a strategy for dealing with them
  • Conduct a review/assessment of your company culture and provide ways to help senior management to understand the value of well-done investigations
  • List appropriate skill sets and functions necessary to participate on the investigation team
  • Conduct effective investigations which determine true root cause and cost effective CAPAs
  • Define after-action reviews to determine effectiveness and lessons learned
  • Recognize quality risk management principles to evaluate/prioritize deviations to determine the extent and depth of investigations
  • Identify the components of investigation reports which accurately summarize investigation findings and lead to clear conclusions and follow up
  • Explain the business value and impact of well-done investigations and how they can reduce repetitive investigations and lower business costs
Agenda is subject to change.

PLEASE READ  PDA is not affiliated or contracted with any outside hotel contracting company. If someone other than PDA or the PDA chosen hotel contacts you suggesting that they represent any PDA event, they do not. It is PDA's recommendation that you book your hotel directly through the official PDA chosen hotel that is listed on our web site.

Renaissance Washington DC Downtown Hotel

999 9th St NW
Washington, DC ,
To Be Determined