10:40 a.m. – 12:10 p.m. | P2: Human Factors – Patient Support
Moderator: Joseph Blechl, MBA, Executive Vice President, One World DMG
The application of Human Factors as it pertains to drug delivery has moved well beyond usability and has expanded to utilizing and optimizing patient-centric design methods before drug approval. Identifying and implementing patient-focused strategies is critical to launching a safe and successful product experience – all designed to enhance patient satisfaction and compliance. This session will be a mix of live streaming and pre-recorded segments from industry experts, health care professionals, and possibly patient user groups and patients, all focused on their perspectives on patient advocacy and support |
10:40 a.m. | A Personal Viewpoint on the Patient Experience
Brooke E. Pelczynski, Artist and MS Patient, One World DMG
10:45 a.m. | Patient Friendly Product Ideation, Development, and Patient Experience Support Considerations
Shannon Hoste, Enable Injections
10:50 a.m. | Human Factors, Design, Verification, and Validation Activities
Christoph Jordi, MSc, Director Usability and Human Factors, Ypsomed AG
10:55 a.m. | How Companies Can Address Delivery Device “Patient Centricity” and Also Meet FDA Expectations
Douglass S. Mead, III, MSBME, Principal Consultant and President, CP Pathways LLC
11:00 a.m. | How Education and Follow Up Affects Patient Experience, Outcomes, Readmission, and Reimbursement
Dawn B. Cicchetti, BSN, RN, MPA, CCM, Executive Director of Case Management, Crozer Keystone Health System
11:05 a.m. | Tailoring Education to the Needs of Patients: Explaining the Hows and Whys of Injectables
Heidi Holden, Diabetes Educator
11:10 a.m. | Panel Discussion
11:40 a.m. | Q&A and Daily Remarks from Workshop Chair |