Training and Learning Critical Contributors to Quality (single user digital version)
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Training and Learning: Critical Contributors to Quality
This booklet examines the relationship between training, learning, and quality and look at examples from a variety of organizations to illustrate the value that training provides to organization, and to its complement of processes, products, services, and personnel.
Available to download. Prior to purchase please view the download instructions and Terms of Usage.
Format: PDF (1 file - 1.11 MB)
Paper version is not available
Table of Contents
Table of
Contents:
Introduction
Defining Terms
Training as
an Element of a Quality System
Qualitative and Quantitative
Measures
Training Measures
The Impact of Training on Quality
Training,
Learning, and the Quality of the Organization
Training and the Quality of
Processes, Products and Services
Training and the Quality of
Personnel
Optimizing Training to Obtain Quality
Outcomes
Conclusion
References
About the
Author
About the Authors
About the Author
James L. Vesper
designs and develops instructional courses and workshops for the pharmaceutical
and medical device industries. He established and is president of the firm,
LearningPlus, Inc. and has had more than 25 years of experience in the
pharmaceutical industry.