Help

Help

• How do I log in?
  If you are an active PDA Members, please login with your PDA ID Number and your unique password. Or you can use our PDA ID Number/Password reminder service to receive your Member Number/Password automatically via email. If you are experiencing difficulties, please contact the Customer Service department at [email protected].
• How do I change my Password?
  After you have logged in, click on Forget User ID/Password to reset your password immediately or call PDA at +1 (301) 656-5900. 
• How can I find out my Membership number?
  Your membership number is located on the front of you membership card. Your membership card was mailed to you when you became a PDA member or when you renewed your membership. If you have lost your membership card, please use our Membership Number/Password reminder service to retrieve your PDA membership number. If you are experiencing difficulties, please contact the Customer Service department at [email protected].
• How do I become a PDA member?
  There are many ways to join PDA. Click here to get started online! You can also join over the phone by calling +1 (301) 656-5900 or by faxing an application form, see below, to +1 (301) 986-0296.
• How do I renew my PDA membership?
  The fastest way to renew your membership is online. Login with your member ID number and password and click on the renew link on the PDA members only page. If you have forgotten your member ID number or password, please see the "What is my PDA member ID number/password?" section below to find out how to retrieve this information. You can also renew over the phone by calling +1 (301) 656-5900 or by faxing a renewal application form, see below, to +1 (301) 986-0296. You may also scan this form and email it to [email protected].
• What benefits do I get as a PDA member?
  For a full list of current membership benefits, please click here.
• What is my PDA member ID number/password?
  Please click here to receive an email with your member ID number and password or you may send an email to [email protected] with your first name, last name and a short description of your request.
• What is my PDA Membership status? When does my membership expire?

  If you are unsure of your PDA membership status or your membership expiration date, please check your PDA profile or contact our Member Services Department at [email protected] or +1 (301) 656-5900.

• What happens to my PDA membership if I move or change companies?
  Your membership is owned by you personally. If you have changed companies, retired or have simply moved, your PDA membership still belongs to you. Please do not create a new account and update your profile information by clicking here. If you do not have access to your email and would like to request information about your membership status, please contact the Member Services department for assistance. We can be reached by email at [email protected], phone +1 (301) 656-5900 or fax +1 (301) 986-0269.
• Have you received my payment?
  If your payment question regards membership, please contact the Member Services Team.
  If your payment question regards registration for a conference or course, please contact Patresa Day.
  If your payment question regards a publication or subscription, please contact Tehya Enger.
• Do we have a corporate membership?
  We do not offer corporate memberships.
• Membership refunds, transfers and cancellations.
  PDA only refunds overpayment of membership dues. Memberships are non-transferable and cannot be cancelled. If an employee has left your company and you are still receiving mail/emails for this person please see "Remove an old employee from our mailing list" below.
• Remove an old employee from our mailing list.
  Please send an email with the first name, last name and company name to [email protected].
  Note: Please include REMOVE in the subject line.
  If we have not answered your question, please contact Trevor Swan in the Membership Services department.