As Global head of Network & Quality at Temperature Management Solutions at DHL Global Forwarding/LifeConEx, Nina Heinz works with her team to cover a wide array of quality matters in regulatory compliance, audits, training, partner management, customer complaints and continuous improvement.
Nina played a key role in the implementation of the global DHL Thermonet network of GDP-compliant life sciences stations, including the internal DHL Thermonet GDP guidelines, training programs and internal audit certification to ensure full regulatory compliance.
As an IRCA Certified Quality Auditor, she is also very active in performing audits at airports worldwide in coordination with the respective handling and airline partners to assess their capabilities in facilitating temperature-sensitive life sciences shipments.
Nina is a member of the IATA Time & Temperature Task Force and has been working closely on the developments of IATA Chapter 17 of the Perishable Cargo Regulations. In addition, she is a certified IATA instructor and played an important role in establishing the IATA pharmaceutical cargo handling three-day course.
Nina is a also member of the Steering Committee of the Pharmaceutical Cold Chain Interest Group (PCCIG) European branch within the Parenteral Drug Association (PDA).