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Strategies for Reducing Human Error Non-conformances

Oct 09 - Oct 09, 2014 |
Oct 09, 2014 |
Hyatt Regency Bethesda Hotel | Bethesda, MD
  • Training Course
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Location: PDA Training & Research Institute in Bethesda, Maryland
Date: October 9, 2014
Duration: 1 Day
Time: 8:30 a.m. - 4:00 p.m.

Speaker Biographies

Despite the industry’s best efforts, human error remains a regular concern in every pharmaceutical job function.  This interactive course will explore the reasons behind frequent and persistent human errors in the pharmaceutical industry, and then discuss strategies for reducing this ever-present metric.  Participants will review common human errors in pharmaceutical production, packaging, quality control sampling and testing, validation, and documentation.  The concept of poka yoke, or mistake-proofing will be examined.  Through the use of examples, case studies, and small group exercises, attendees will brainstorm and create solutions to recurring human error problems, and take home a personalized action plan for implementation back on the job.  This course will help attendees think outside the box about creative and successful strategies to reduce human error.

Who Should Attend

Managers and supervisors in production, packaging, quality, research, validation and training, who are responsible for CAPA and nonconformance investigations and/or implementation of human error corrective action, will benefit from this course.

Upon completion of this course, you will be able to:

  • Identify different types of human errors and the need for targeted corrective actions
  • Discuss the concept of poka yoke and how it is used to reduce human error nonconformances
  • Explain how to empower employees to set personal goals for reducing their own human error nonconformances
  • Describe and implement several creative new strategies for reducing human error nonconformances
  • Create a personalized Action Plan for corrective action implementation back on the job
Standard Government / Health Authority / Academic
Member Non-Member Member Non-Member
Price on or before August 25, 2014 $985 $1,255 $600 $700
Price after August 25, 2014 $1,095 $1,395 $600 $700

All rates in US dollars.

Class Schedule

All lecture courses begin at 8:30 a.m. and end at 4:00 p.m. unless otherwise noted on the confirmation letter or in course information posted on the website or in the course brochures. Courses that are listed with a half day will begin at 8:30 a.m. and end at noon on the last day.

Please arrive at your course location approximately thirty minutes before the start of the course to register and receive your course materials. Please be sure to bring your confirmation letter as proof of registration during check-in. TRI will not allow persons to attend a course without payment, or guarantee of payment.

A continental breakfast will be served before class beginning 7:30 a.m. Lunch will be provided from 12:00 – 1:00 p.m. Snacks will be provided during the morning break from 10:00 – 10:15 a.m. and the afternoon break from 2:30 – 2:45 p.m.


The course will be held at the PDA Training and Research Institute:

PDA Training and Research Institute
4350 East West Highway, Suite 150
Bethesda, MD 20814


Stephanie Ko
Senior Manager, Lecture Education
Tel: +1 (301) 656-5900 ext. 151

For registration inquiries please call: +1 (301) 656-5900 ext. 115

Elaine Lehecka Pratt, President, Lehecka Pratt Associates, Inc.

ACPEThe PDA Training and Research Institute is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education. Participants may sign up to receive Continuing Pharmacy Education (CPE) credits. To do so, participants must sign in at the beginning of the program, submit the provided evaluation forms and mail the CPE credit request to the address stated on the form. Attendees must be present at the full event to receive Continuing Pharmacy Education credit, which will be awarded as follows:

PDA #209 | ACPE #0116-0000-14-039-L04-P | 0.6 CEUs
Type of Activity: Knowledge


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