Despite the industry’s best efforts, human error remains a regular concern in every pharmaceutical job function. This interactive course will explore the reasons behind frequent and persistent human errors in the pharmaceutical industry, and then discuss strategies for reducing this ever-present metric. Participants will review common human errors in pharmaceutical production, packaging, quality control sampling and testing, validation, and documentation. The concept of poka yoke, or mistake-proofing will be examined. Through the use of examples, case studies, and small group exercises, attendees will brainstorm and create solutions to recurring human error problems, and take home a personalized action plan for implementation back on the job. This course will help attendees think outside the box about creative and successful strategies to reduce human error.
Who Should Attend
Managers and supervisors in production, packaging, quality, research, validation and training, who are responsible for CAPA and nonconformance investigations and/or implementation of human error corrective action, will benefit from this course.